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FAQS

Q. What are Soft Claws®?
A. Soft Claws are hollow vinyl nail caps that easily cover cats’ nails to help protect against destructive scratching. A drop of adhesive in each cap is all it takes to keep them in place for up to six weeks. Soft Claws are completely safe and humane—they’re an excellent alternative to declawing. And they can be used with cats of all ages! Return to top
 
Q. What are the benefits of giving my cat Soft Claws?
A. The benefits of giving pets Soft Claws are numerous, but the primary advantage of Soft Claws is that these nail caps help prevent destructive scratching. They prolong the life of owners’ furniture and hardwood floors, as well as help shield sensitive skin from sharp claws. For seniors and young children with sensitive skin, scratching is especially a problem.Return to top
 
Q. How do you apply Soft Claws?
A. Soft Claws are easy to apply. The process takes a few minutes. Simply fill the nail cap with the adhesive provided and slide it on over your cat’s claw. The glue dries very fast. From the owner’s standpoint, a very small investment in time!Return to top
 
Q. Can I apply Soft Claws myself?
A. Absolutely! Most people apply the nail caps themselves. Some enlist the help of a friend or family member. This is a good idea at first if you are not used to handling your cat alone. If you can trim your cat’s claws, you can apply the nail caps.Return to top
 
Q. How long do Soft Claws last?
A. Soft Claws nail caps will remain in place for approximately 4 to 6 weeks for adult cats. 2-3 weeks for kittens.Return to top
 
Q. How often should I replace or re-apply the nail caps?
A. Soft Claws will fall off with the natural growth of your cat’s nails. Because one or two caps may fall off at a time, we recommend that you check your cat’s nails periodically. If a cap is missing, simply replace it with a new one.Return to top
 
Q. Do cats need to adjust to wearing caps?
A. While the vast majority of cats adapt to the claw covers within minutes, some cats may require an adjustment period. Your cat may groom his or her nail caps excessively at first, and one or two caps may fall off. Just check the claws daily. Most cats do not even notice they are wearing them after the first 30 minutes. A good tip is to feed your cat his or her favorite food after applying the Soft Claws. This serves as a good reward and helps divert their attention. Some people find it easier to apply the Soft Claws when their cats are sleepy.Return to top
 
Q.Are Soft Claws safe? Can they hurt my cat?
A. Soft Claws are completely safe, painless and non-toxic. If a cap is swallowed, no problem will result—the cap will pass through the digestive system. The glue is harmless, as well.Return to top
 
Q. Can cats still extend and retract their claws with the Soft Claws?
A. Absolutely! Soft Claws are designed not to interfere with the normal extension and retraction of claws.Return to top
 
Q. Will Soft Claws interfere with my cat’s normal scratching and stretching behavior?
A. No. Your cat can still stretch and make scratching motions but no damage will occur to your furniture because the claw is effectively covered and protected.Return to top
 
Q. Which size should my cat wear?
A. Please refer to the size chart below to ensure that nail caps properly fit your cat. Soft Claws are available in four sizes: kitten, small, medium and large. To determine claw size, examine your cat’s paws. Note: If your cat is overweight, this does not necessarily mean your cat should wear size large.Return to top
 
Q. What if I select the wrong size?
A. If you’ve chosen the wrong size for your cat, no problem! We’ll happily refund or exchange your order. Once you receive your order, please follow these steps to keep your nail cap kit in returnable condition. After carefully opening your nail cap kit, remove one nail cap and fit it on a claw without the glue. The cap should fit like a glove. Do not open the glue. If you’ve determined the caps are the wrong size, please return the complete kit postage prepaid with all components in a padded mailer.Return to top
 
Q. Can cats get infections from Soft Claws the way humans get infections with acrylic nails?
A. No. Cats’ claws are completely different from human nails. Cats shed the outer sheaths of their claws periodically. You have probably seen this around their scratching post (or couch). The same happens when they are wearing Soft Claws. The nail cap comes off with the normal shedding of the outer nail sheath. This prevents the possibility of infection.Return to top
 
Q. Can Soft Claws be used on hind claws?
A. Yes. Although most people apply Soft Claws only to front paws, they can also be applied to hind claws to help prevent damage to furniture due to jumping. Also, many people have used Soft Claws on the hind claws of cats that have skin problems and scratch excessively. The nail caps help prevent self-inflicted damage from scratching.Return to top
 
Q. Should outdoor cats wear Soft Claws?
A. No. Cats who go outdoors should not wear Soft Claws. The nail caps will blunt the cat’s defenses. Only indoor cats should wear Soft Claws.Return to top
 
Q. Do these nail caps really work?
A. Yes! This product has passed the test of time. Since their invention in 1991, more than more than 50 million Soft Claws nail caps have been sold!Return to top
 
Q. I’m sold on Soft Claws. How much does a kit cost? What’s in each kit?
A. The large 4-6 month kit has a RRP of £21 each. Each kit contains everything needed for at-home application: -40 nail caps and two “bonus” caps for replacement during training -Two tubes of adhesive -Six applicator tips -Easy-to-follow instructions Each kit lasts approximately 4 to 6 months per cat. Due to cap loss during training, your first kit may not last as long as future kits. Shipping and handling is £2.95 for up to two packs. Return to top
 
Q. How can I order Soft Claws?
A. You may place your order online or call us on 0845 224 0526. We’re happy to take your order or answer any questions you may have about Soft Claws, 24 hours a day, 7 days a week.Return to top